May 19, 2011

Passport Seva

Passport Seva: As many as 77 Passport Seva Project (PSP) centres and 15 mini Passport Seva Kendras (PSKS) will be opened across the country in a phased manner, said K J Srinivasa, Regional Passport Officer, Bangalore.
Addressing a press conference here on Friday, Srinivasa said action was taken after PSP, which was started on a pilot basis in May 2010, got the approval from Standardisation Testing and Quality Certification (STQC).
“As far as the IT city is concerned, RPO [Regional Passport Office] in association with TCS is out with a number of action plans to reduce the rush and speed up the process ,” he said.
He said the number of people who were applying for passport every day is increasing. “There is a sudden increase in the demand for passport across Karnataka in the past few months and appointments were being made available in a delayed manner. To provide faster appointment to citizens, RPO Bangalore, in conjunction with TCS, has launched an appointmenthandling drive. The action plan that has been drawn, will result in opening of 30 per cent additional appointment slots daily,” he said.
He further informed that additional slots would be given for emergency and VIP cases. Moreover, tatkal passports will now be issued in one day. Also, Srinivasa said now only hard copies of the passport application would be submitted at RPO Bangalore on a first-come-first-serve basis. The passport applications will not be accepted through Speed Post Passport Application Collection Centres as many applications through this channel lacked all the documents, causing delay in processing passport. “The applications received through this [Speed Post] system did not involve the gathering of biometric information that forms a vital component of the system,” he added.

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